
4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera
Traveler rating
3.0/5
Based on 2 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera worth booking?
4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera is a 11-hour experience in Cancun, Mexico, from $145 per person. It scores 50 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 2 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 50 / 100
- Rating
- 3/5 (2)
- Duration
- 11 hours
- From
- $145 per person
You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture. The thing that makes those ruins unique, is that they are located just by the beach. Before leaving Tulum, we will take you to the gorgeus monument to Mother Nature if available. In this amazing tour you will be visiting the Casa Tortuga Nature Park, the park have 4 unique cenotes, 2 of them will be open and 2 will be cavern like. You will be getting a fresh and relaxing swim to melt your worries away. After visiting all 4 cenotes, you will get 2 hours of free time to pick the open cenote that you like the most to keep swimming. After the Park, you will be having a delicious meal at a regional food restaurant where you will choose 1 dish to enjoy! The final stop will be at Fifth Avenue at Playa Del Carmen, this is the most famous spot to visit at that town, full of culture, stores, restaurants, gift shops and much more!
What you get
About this experience
You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture. The thing that makes those ruins unique, is that they are located just by the beach. Before leaving Tulum, we will take you to the gorgeus monument to Mother Nature if available. In this amazing tour you will be visiting the Casa Tortuga Nature Park, the park have 4 unique cenotes, 2 of them will be open and 2 will be cavern like. You will be getting a fresh and relaxing swim to melt your worries away. After visiting all 4 cenotes, you will get 2 hours of free time to pick the open cenote that you like the most to keep swimming. After the Park, you will be having a delicious meal at a regional food restaurant where you will choose 1 dish to enjoy! The final stop will be at Fifth Avenue at Playa Del Carmen, this is the most famous spot to visit at that town, full of culture, stores, restaurants, gift shops and much more!
What's included
Included
- Box Lunch at Transportation (sandwich, juice and fruit)
- Visit to the Tulum Ruins
- Includes Food 1 Dish to Choose
- Entrance to the Casa Tortuga Park and guide
- Visit to Mother Nature Monument (if available)
- Round transportation from Cancun & Playa Del Carmen
Not included
- Drink in the restaurant
- Lifejacket in cenotes
- The Tulum guide it is not included
- Tulum Ruins preservation tax 17 USD per person
What you'll see and do
Tulum
Live the experience of visiting one of the ancient Mayan Ruins. You'll get to know and see all the architecture that Mayan People used.
120 minutes here · Admission not included
Cenotes Casa Tortuga
Enjoy and amazing day at the cenotes of Casa tortuga, you will experience 4 diferent cenotes at the park
180 minutes here · Admission included
Tulum
You will be visiting the monument of Mother Nature to make memories at this gorgeous place (if available). After that you will be taken to the Tulum Letters Monument.
50 minutes here
Quinta Avenida
You will have free time at Playa Del carmen on the famous Fifth Avenue, full with stores, regional food restaurants, gifts shops and a lots more
60 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Nauticos del Caribe
Know before you go
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- If the customer is staying in Tulum or past Playa Del Carmen, the fifth avenue stop will be skipped
- The visit to the Mother Nature monument depends on availability
- Does not include Tulum Ruins preservation tax 17 USD per person
Photos






Traveler reviews
2 verified traveler reviews for 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera. Ratings and reviews provided by Viator and Tripadvisor.
Unorganized
I booked an English booking tour and after being bused to the first stop I was notified that I would be the only English speaking person. I was assured that everything would be translated, it wasn’t. They translated a fraction of the words. I requested a special diet, I was not accommodated, the tour included two meals which I was not able to have. The guide was disorganized and left people wondering what to do or where to go. This tour is not for elderly or those who have a hard time walking. I’ve book many tours through this app and this is the first time I’ve had such a horrible experience.
Response from the operator: All tour instructions were given in english multiples times by the guide. The tour specifies that at Tulum Ruins there is no guide included, therefore, there is nothing to be translated The tour never claimed to accommodate special diets, we even told you there was no special dishes. You claimed to be the only person speaking english and yet you also claimed that other people did not understand the guide, you were not the only english speaking person The tour is clear and specifies that there is no guided tour at Tulum Ruins. It's important to read and be aware of what the tour includes This tour has warnings and it's not recommended for elderly persons due to the fact that this tour has plenty of walking and swimming
via Viator
Love the cenotes most!
The park was very fun, our guides were very knowledgeable. Wish we could've spent more time there. Lunch was yummy, Tulum was beautiful.
Response from the operator: Thank you for sharing your experience! We are glad to hear that you enjoyed the park, nature is always awesome! We hope we can welcome you again
via Viator
Good to know
- Duration
- 11 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $145 to $155
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Who runs this experience
Operated by Nauticos del Caribe, who run 32 experiences we rank across 3 cities, with an average Outty Ranking of 52.1.
See everything Nauticos del Caribe runsWhy this scores 50
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera cost?
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Prices start at $145 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera take?
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Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera worth it?
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It holds an Outty Ranking of 50 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 2 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.
Where does 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Early morning Chichen Itza Tour: Cenote and Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera?
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Included: Box Lunch at Transportation (sandwich, juice and fruit); Visit to the Tulum Ruins; Includes Food 1 Dish to Choose; Entrance to the Casa Tortuga Park and guide; and Visit to Mother Nature Monument (if available). Not included: Drink in the restaurant; Lifejacket in cenotes; The Tulum guide it is not included; and Tulum Ruins preservation tax 17 USD per person. Always check the voucher for the final list before you travel.
Does 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera include hotel pickup?
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Yes, pickup is offered for every traveler from 595 listed pickup locations in and around Cancun. Be ready about 60 minutes before the start time.
What languages is 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera wheelchair or stroller accessible?
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The operator notes: Infants are required to sit on an adult’s lap; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to 4 Cenotes at Casa Tortuga Park+ Tulum Ruins from Cancun & Riviera if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
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