3 Day Tour Santorini, Crete to discover the Beauty of the Islands

Mostly good, but incorporate a different island than Santorini

This was an overall nicely planned tour with good drivers and an exceptional tour guide at the Palace of Knossos at Crete. I would have preferred a different island than Santorini, as there wasn’t much to see at the downtown other than souvenir shops.

Response from the operator: Hello! Thank you for your feedback! We are looking forward to welcoming Greece again

via Viator

More than 10 years, We strive to offer you the most memorable travel experience

Welcome to SL Asia Tours! As a leading travel agent in Sri Lanka, we strive to offer you the most memorable travel experience on the island with access to the best hotels, top tourist attractions, and adventurous activities. We invite travelers from all across the globe to a haven of complete rest, relaxation and exotic encounters!

via Tripadvisor

Not as good as expected

For the positive aspect, the drivers were always on time and very courteous. For the other aspects and considering the high price: 1. A little more information would have been nice. The website and our ticket said the pick-up from our hotel in Athens on Day 1 was at 8 a.m. But we were advised by the driver to the airport that it was at 6:45 a.m. Good thing that we were ready to go. 2. There should have been some options to upgrade to a higher class on the plane to Heraklion, on the two ferry rides (to Santorini and to Piraeus) and the "boutique" hotels. Frankly, for the price of the "tour," I expected that we would be travelling on a higher class. The seat location on the ferry from Heraklion couldn't have been worse. 3. The only private tour was a three-hour private tour in the Knossos palace and the Museum. The tour guide was good though. 4. We were left to our own in Santorini, with the only option to go on a half day cruise around the island. Some information on other options would have been nice. 5. The hotel in Santorini was not near the center and taxis are hard to come by in the island. 6. I wish there was an earlier ferry (despite the long wait at the crowded port) from Santorini to Piraeus as Day 3 will be over by the time you reach Piraeus.

Response from the operator: Dear Rocky, Thank you for sharing your feedback about your recent tour with us. We value your input and are grateful for your positive remarks concerning our punctual and courteous drivers. Your feedback is invaluable to us as we strive to enhance our services. We would like to address the concerns you raised. 1/ Regarding the departure time, I want to clarify that we communicated through Viator's chat platform. On 09th May, which was a month before your departure, I personally sent you the itinerary. The itinerary clearly stated the time at which our driver would pick you up from the hotel. Seems you didn't opened and read the itinerary However, we apologize if there was any confusion or misunderstanding regarding the departure time. We are glad to hear that you enjoyed the three-hour private tour of Knossos Palace and the Museum with our knowledgeable guide. 2/ We appreciate your positive feedback about the tour guide. Regarding the sunset cruise to Caldera, it is one of the most highlighted activities. Since our tours are customizable, if you had requested alternative activities, we could have arranged them for you. 3/ Regarding the hotel "El Greco" in Santorini, it is situated 300 meters away from the entrance of Fira town. Typically, we haven't received any complaints about this walking distance as it offers a pleasant walk next to Caldera. We booked the hotel one month prior and shared the itinerary with you at that time. However, we didn't receive any feedback or requests for changes from you regarding your trip. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to serve you again in the future. Best regards,

via Viator

DAY TRIP IN HERAKLION CITY

Great service, we had a fantastic day trip on the island of Crete. The driver was very informative and polite. Highly recommended..

via Tripadvisor

It all went well!

Very pleased with their services. Thank you very much for the friendly and professional service. Keep going like this!

Response from the operator: Hello, Thank you very much for your kind words and feedback. We are delighted to hear that you were highly satisfied with our services. Your appreciation for our friendly and professional service means a lot to us. We will definitely continue to strive for excellence and provide the same level of service to all our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing us, and we look forward to serving you again in the future. Best regards,

via Tripadvisor (translated)