2 Days 1 Night Ban Gioc Waterfall Tour from Hanoi By Limousine

Reckless driver

We want to share our experience on 2 Days 1 Night to Thạc Ban Gioc Waterfall from Hanoi, we were 5 people traveled by limousine from Ha Noi this past July/August, limousine was old & the driver name Dũng was horrible, he had no respect for people lives, his driving was reckless & his attitude sucked. During the 7 hrs trip he played his loud music & refuse to turn it off after we repeatedly asked him to, he made many dangerous passes that came close to having accidents. The tour guide name Hieu was no help either. We have travelled to areas such as Sapa& Ha Giang loop and this time was a disappointment. Please avoid this driver at all costs. Thác Bản Giốc was absolutely beautiful but the limousine service made our trip a scary one. So happy we got back to Ha Noi in one piece 🥵

via Tripadvisor

Long drive but worth every second!

Ban Gioc Falls was absolutely breathtaking and worth every minute of the 7-hour drive each way. The tour was beautifully paced, with a peaceful visit to a local pagoda overlooking the falls—an unforgettable view, one of the best I’ve seen to date. The homestay was warm and authentic, offering a lovely glimpse into local life, and exploring the Tiger Caves the next morning was a real highlight. A special thanks to our fantastic guide An and David, our driver—both were professional, friendly, and made the entire journey smooth and enjoyable. Highly recommend this experience!

Response from the operator: Thank you so much for your wonderful feedback and recommendation! We're thrilled to hear that your experience was memorable and that our team’s professionalism stood out. Your kind words mean a lot to us. If you ever need assistance or plan another visit, please don’t hesitate to contact Ms. My at +84986055955 or Ms. Sabrina at +84867080477 — we’re always here to help!

via Tripadvisor

Waterfall closed due to flooding

Trip would have been fantastic, however the waterfall was closed as the site had flooded. We couldn’t get to the waterfall or do the boat ride (access to boats had also flooded). Pho our tour guide was brilliant and did everything to make the tour enjoyable. It would have been 5 stars if we had been able to see the waterfall. However it’s disappointing to do a 2 day, expensive trip to see a waterfall that’s closed. We didn’t complain as we thought they can’t control the weather, however if they’d known (or checked) that the waterfall was inaccessible then we could have rearranged.

Response from the operator: Thank you for taking the time to share your feedback. We are very sorry to hear that the waterfall and boat ride were inaccessible due to flooding during your trip. We completely understand your disappointment, especially after booking a two-day tour with the expectation of visiting the waterfall. While unfortunately the weather and flooding conditions are beyond our control, we understand that clearer communication in advance would have helped you make a different decision or rearrange your plans. We are very grateful for your kind words about Pho and are happy to hear that he did everything possible to make the experience enjoyable despite the circumstances. Your feedback is extremely valuable to us, and we will certainly work on checking conditions more carefully and communicating any major changes earlier in the future. If you would like to discuss your experience further, please don’t hesitate to contact Ms. My at +84986055955 or Ms. Sabrina at +84867080477.

via Viator

Excellent experience

We had one of the best experiences of our trip traveling to Ban Gioc waterfalls. Tour guide An was amazing, we had a lovely and safe driver as well. Even though the journey was long (about 8 hours with the lunch breaks), it was well worth it. Spectacular scenery, less touristy areas and more untouched nature. An ordered some local foods for us which were very tasty and gave us a chance to experience local foods. We even got to eat dinner in a cave! Keep up the good work, I’ll be back with my extended family in the near future.

via Tripadvisor

Excellent 2-day tour!

Excellent tour! It was a memorable experience, and we thoroughly enjoyed visiting Ban Gioc Waterfalls, Phat Tich Truc Lam Ban Gioc Pagoda, and Nguom Ngao Cave. The scenery is absolutely breathtaking! Although it was a long drive from Hanoi, the journey was made comfortable by a limousine ride with plenty of rest stops along the way. The accommodation at Yen Nhi Homestay in Cao Bang was fantastic, offering stunning views and delicious food. Eating at the cave's dining area was a unique experience. Special thanks to our guide, An! He was very informative and went above and beyond to ensure we had the best possible experience. The tour exceeded our expectations — I’d definitely recommend booking this tour!

via Tripadvisor