2-Day Mt Fuji Climbing Tour to Summit from Tokyo with Free Gear

This was so fun! Our...

This was so fun! Our guides were helpful and so excited to be there, and it was great getting to know them. The group does travel quite slow because of how many people there are, but that is probably best for altitude sickness. The views are absolutely incredible as well. The only thing I’d say is that you should be prepared not to sleep that night due to the altitude- nothing the tour could do about that, but just unexpected. Other than that, summitting the mountain was a really good time.

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This was a wonderful...

This was a wonderful journey from the ascent to the summit through the descent. It has great guides looking out for you as you see amazing sites.

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A well paced tour and amazing experience

Overall a great tour that will create lifelong memories. Our guide had us at a very good pace that catered to most ability groups. The oldest hiker was 70, and the youngest was 11, so we were not being pushed at a hard pace. If anything, you might find the pace slow if you are in good physical shape. I see on some reviews here that the pace was too hard. That is simply not true. This is a mountain, not a handicapped accessible trail, so it can be challenging if you are not physically prepared. At first I was a little disappointed that we weren’t going to watch the sunrise from the summit, but instead watch it from the 9th station. However, this ended up being a far better choice with a great vantage point, as we could see just how crowded the summit was. It was a peaceful place to watch one of the most amazing sunrises that I’ve ever seen. We then made our way to the summit and could truly enjoy being there after the sunrise crowd died down. Our English speaking guides were funny and personable, and made it a great experience for all of us. I’d definitely recommended booking the tour with this group.

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DO NOT BOOK this tour if you value safety, decency or basic human compassion

I cannot stress this enough: do not join this Mount Fuji tour if you're even slightly slower than the rest of the group. They will leave you behind on the mountain without hesitation — regardless of injury, altitude issues, or basic safety protocols. I pulled a muscle in my leg midway through the first day's hike and was moving a little slower as a result. Combine that with the effects of high altitude, and I wasn’t keeping the exact same pace as the rest of the group — though I still made it to the mountain hut within the allocated ascent time of 6 hours. Instead of offering support or even basic empathy, I was shocked to be presented with a waiver to sign, saying I was voluntarily leaving the tour and that they held no responsibility for me if I chose to summit the next morning. I reminded them that I never chose to leave the group — they were effectively expelling me. I refused to sign the waiver. That should’ve been the end of it. But the next morning, just ten minutes before the summit attempt, I was pressured into recording a voice note stating that the tour bus could leave the 5th Station without me if I didn’t return by 11:30 AM. I felt completely coerced into doing this, and this was after an argument where I clearly stated I was capable and willing to continue and I just needed to rest after pulling a muscle yesterday. To make matters worse, they removed the helmet from my head — a helmet that I paid for as part of the tour package — claiming they weren’t sure I’d return it in time. This was a blatant safety hazard. The guide herself later asked me multiple times on the journey why I wasn’t wearing a helmet when everyone else was and I had to remind her that she literally took it off my head. Throughout the summit climb, I was extremely anxious and stressed, because they made it clear they would not wait for me at the summit or the bus. I still managed to make it down well before the 11:30 AM deadline. And yet, they had the nerve to leave behind an elderly couple (both over 50) who weren’t as fast as the others — leaving them to fend for themselves. This company advertises their tours as being suitable for families and children over 6 years old. That is dangerously misleading. They showed zero concern for group safety, pressured participants into signing dodgy waivers, and even stripped customers of essential safety equipment if they weren’t confident you’d return it in time — even when you had other gear that also needed to be returned. One member of our group had visible signs of oxygen deprivation at the hut, and the guide never once checked on them. On top of all this, the tour guide was rude, dismissive, and completely lacking in empathy throughout the experience. This is not just bad service — it is irresponsible, unethical, and dangerous. If you're considering climbing Mount Fuji, find a company that values your safety and treats you like a human being, not a liability to be discarded the moment you're slightly behind schedule.

Response from the operator: Dear Asees_K, Thank you for participating in our Mt. Fuji tour and for sharing your feedback. We understand that climbing Mt. Fuji can be physically demanding, and we are sorry that the communication during the tour did not feel sufficient for you. All participants’ safety is managed through established procedures that our team follows to ensure the tour operates safely and smoothly. The matters you raised have already been communicated to the operating company and reviewed. We will continue working together to ensure clear guidance and support for all participants moving forward. Thank you for taking the time to share your thoughts. HIS Team

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Was safety the issue?

Arrived at set time. Only four people and a big bus. The tour guide said the trip was cancelled due to a road closure because of in climate weather. Normally, I'm good with that. Safety. Odd thing was people I was not with that took an alternate tour, went off at the same time 6:30-7:30 A.M. and they along with thousands of others on the mountain that day enjoyed the experience. Thought is they cancelled due to low turn out and cost of a full size bus. No way to tell now, but very circumspect looking back vs what others received, going to the mountain with alternate tour companies that day.

Response from the operator: Dear Richard Burnstan, Thank you very much for booking our Mt. Fuji climbing tour. First and foremost, we would like to express our sincere regret that the tour you were greatly looking forward to was cancelled due to the severe weather conditions. We feel deeply sorry that we could not meet your expectations and that this cancellation impacted your valuable travel plans. We would like to explain the reason for this decision, which you pointed out in your review. Please know that this was not related to the number of participants. Rather, we hope you will understand that it was a decision made to prioritize your safety above all else, in strict accordance with our safety regulations. Our company carefully determines whether to operate a tour based on several key factors: Official warnings and advisories from the Japan Meteorological Agency. The road status of the Fuji Subaru Line, the main access road to the 5th Station trailhead. Real-time information from our partners on the mountain, such as the mountain huts. On the morning of your scheduled tour, August 12th, there were warnings for heavy rain across Japan, with strong winds forecast for the Mt. Fuji area. As a result of this, the Fuji Subaru Line was closed due to high winds. We understand your confusion upon hearing that other tours may have proceeded, and we apologize for that. While the road did reopen later that morning around 10:00 AM, its reopening was unpredictable at our tour's early departure time. Under such uncertain conditions, our safety protocols do not permit us to take guests onto the mountain. We kindly ask for your understanding that this was a difficult but necessary decision made to ensure your safety. We sincerely hope to have another opportunity to guide you to Mt. Fuji when the weather is more favorable. Thank you once again for your valuable feedback.

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