10-Day Discover Peru: Lima, Arequipa, Puno, Cusco & Machu Picchu

Peru

It was very well organized, always on time, very good comunication about the plans. Always very nice guides. The city tour of lima came a little short, it is very relogious oriented and not a lot about history of the capital of the country.

Response from the operator: Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you appreciated our organization, punctuality, clear communication, and the dedication of our guides. We also truly appreciate your constructive notes regarding the Lima city tour. We understand your point completely—a capital city as rich in heritage as Lima has a complex history that extends well beyond its religious landmarks. Your comments are invaluable, and we will share them directly with our product and operations team as we continuously refine our itineraries to ensure a broader, more balanced historical perspective for our guests. Thank you once again for choosing VIPAC Travel, and we hope to have the pleasure of welcoming you back for another wonderful journey in the future! VIPAC Travel Team

via Tripadvisor

Felt secured the whole tripu

We had a good experience. The transfers were well organized and on time. The guides were helpful and we enjoyed the trip.

Response from the operator: Thank you very much for sharing your experience. We are thrilled to hear that you had a good experience and felt secure throughout your entire trip. It is wonderful to know that our well-organized, punctual transfers and the assistance of our helpful guides contributed to making your journey so enjoyable. It would be a great honor to welcome you back for another adventure in Peru in the future. VIPAC Travel Team

via Tripadvisor

Peru -Vipac

Overall it went very well, amazing service, incredible sites and good experiencie. The only thing that I didn't like was the driving by the company drivers. They drive way too fast and way too agresive. It's really crazy and not very safe. I understand that's how people in Peru generally drive, but considering this are company drivers... they could be more considerate with the tourists.

Response from the operator: Thank you very much for sharing your experience. We’re glad to know that you enjoyed the service, the remarkable sites, and the overall journey through Peru. We also appreciate your feedback regarding the driving during the transfers. We understand that this can be an important concern for passengers, particularly when traveling on unfamiliar roads, and we take this type of observation seriously. Your comments will be shared with the team responsible for reviewing this aspect of the service. We hope to have the opportunity to welcome you back to Peru for another memorable experience. VIPAC Travel Team

via Tripadvisor

Very Well Organized Trip with Excellent Service, but Changing Groups and Guides

Overall, I was very satisfied with Vipac Travel and would rate my experience 4 out of 5 stars. The organization was excellent from the beginning. I received my confirmation, itinerary and hotel information well in advance, as well as my train tickets and entrance ticket for Machu Picchu. Communication throughout the trip was outstanding, and I always felt well informed. The guides were consistently very good, friendly and professional. I would especially like to mention Will, Lizander and Monika, who were excellent guides and made their respective parts of the trip particularly enjoyable. Their knowledge, friendliness and professionalism stood out. All pick-ups worked smoothly and reliably. Sometimes the pick-up times were extremely early and the time buffers seemed quite generous, but of course it is much better to arrive too early than to risk missing a flight or other connection. The only aspect that did not fully meet my expectations was the group structure. When booking, I had understood that I would be travelling with a more or less fixed group and a fixed guide, at least from my arrival in Arequipa onwards. In reality, I had a different guide and often a different group almost every day. Although the guides usually contacted me proactively the day before and the organization worked very well, I sometimes felt as if I was being passed from one person to another rather than travelling on one continuous, cohesive tour. Personally, I would have preferred having the same guide and travelling with a fixed group for a larger part of the route, as this would have created a stronger sense of travelling together and experiencing the itinerary as one complete journey. Nevertheless, the overall service, communication and organization were very good, and everything worked reliably throughout my trip. I would recommend Vipac Travel, especially to travellers who value professional organization and dependable logistics.

via Viator

Very Well Organized Trip with Excellent Service, but Changing Groups and Guides

Overall, I was very satisfied with Vipac Travel and would rate my experience 4 out of 5 stars. The organization was excellent from the beginning. I received my confirmation, itinerary and hotel information well in advance, as well as my train tickets and entrance ticket for Machu Picchu. Communication throughout the trip was outstanding, and I always felt well informed. The guides were consistently very good, friendly and professional. I would especially like to mention Will, Lizander and Monika, who were excellent guides and made their respective parts of the trip particularly enjoyable. Their knowledge, friendliness and professionalism stood out. All pick-ups worked smoothly and reliably. Sometimes the pick-up times were extremely early and the time buffers seemed quite generous, but of course it is much better to arrive too early than to risk missing a flight or other connection. The only aspect that did not fully meet my expectations was the group structure. When booking, I had understood that I would be travelling with a more or less fixed group and a fixed guide, at least from my arrival in Arequipa onwards. In reality, I had a different guide and often a different group almost every day. Although the guides usually contacted me proactively the day before and the organization worked very well, I sometimes felt as if I was being passed from one person to another rather than travelling on one continuous, cohesive tour. Personally, I would have preferred having the same guide and travelling with a fixed group for a larger part of the route, as this would have created a stronger sense of travelling together and experiencing the itinerary as one complete journey. Nevertheless, the overall service, communication and organization were very good, and everything worked reliably throughout my trip. I would recommend Vipac Travel, especially to travellers who value professional organization and dependable logistics.

Response from the operator: Thank you very much for your detailed review and for rating your experience 4 out of 5 stars! We are delighted to hear that you appreciated our organization, clear communication, punctual logistics, and the professionalism and dedication of our guiding team. We also genuinely appreciate your constructive feedback regarding the group structure and guide changes. We understand how having a fixed guide and continuous group enhances the feeling of a cohesive journey, and we will take your observations into account as we work to continuously refine our services. Thank you once again for choosing VIPAC Travel and for recommending our services. We hope to have the pleasure of welcoming you back in the future! VIPAC Travel Team

via Tripadvisor