1-Day Hop-On Hop-Off Bus + Harbour Cruise Ticket

Don't use this company.

We were told where you get picked up is where you will be dropped.unfortunately when we came to our stop point the bus did not stop!!! I had to rush down to ask driver to stop!!! His reply" YOU SHOULD HAVE RUNG THE BELL STOP" Not I'll stop now!! He drove on for another 200 metres before stopping!!! No apology just nasty reply!!!💩💩💩💩💩 2nd problem, the plug in points on 3 different busses did not work!!! Walking extra 2 miles from the drop off point is not my idea of a happy ending.

Response from the operator: Thank you for sharing your feedback. We are sorry to hear that this part of your experience did not meet your expectations. Regarding the drop-off, our buses operate with multiple designated stops, and passengers are required to press the stop button in advance to signal to the driver that they wish to get off at the next stop. Unfortunately, if no stop is requested, the driver may continue to the following stopping point. We understand that this may not have been clear, and we regret the inconvenience this caused. That said, we take your comments regarding the driver's manner seriously. Even when a stop has not been requested correctly, we expect our passengers to be treated politely and professionally, and your feedback will be passed on to the relevant team. Regarding the charging points, we are also sorry that you experienced issues on several buses. These are an additional onboard facility and, while faults can occasionally occur, we will raise this with our maintenance team for inspection. We appreciate your feedback and regret that these issues affected the end of your experience. We continuously work to improve both our service and the information provided to passengers.

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Stressful experience

Good route which include a number of attractions. But unortunately the iformation system is of poor quality only works occasionally, doesn't talk about all the numbered attractions Drivers doesn't tell us where we were. No announcements. Buses were over booked and returned standing. Missed return hotel dropoff due to delays so had to take Bolt taxi.

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Not worth the money and time

Honestly, this was the worst experience of our trip and I wouldn't recommend it. Malta is simply too hot for this type of sightseeing, especially when you're sitting on an open-top bus for long periods. The attractions are quite spread out, so you spend a surprising amount of time driving around between stops rather than actually seeing things. We quickly realised that public transport is a much better option. The buses are efficient, get you around much faster, and are considerably better value. There are also plenty of Bolt taxis, which we found convenient and cheaper than Uber. My advice: save your money and use the regular public buses and Bolt instead. You'll see more, spend less time sitting in traffic, and avoid baking on the top of a sightseeing bus! ☀️🥵 For us, the Red Bus was definitely not worth the money or the time.

via Tripadvisor

Wish i'd read the reviews - absolutely strange day

Genuinely a strange and disappointing experience overall. The commentary was sparse, there were very few passengers onboard, and the service was poor in several areas. In other destinations, the Red Bus stops are clearly marked, but when we boarded in Mahallia we weren't even sure we were standing on the correct side of the road. We hadn't pre-booked and didn't have any cash on us, but the driver kindly allowed us to board anyway. Unfortunately, we then spent the next 90 minutes seemingly driving past hotels and various roads with no obvious purpose. The service felt completely lifeless until we reached Paceville when a few more people joined us. The commentary was interesting when it was available, but it was so sporadic that after Valletta we stopped bothering with it. We eventually paid in Valletta, and the staff were kind enough not to charge for my daughter, which was appreciated. Due to the timetable, we only had around an hour in Valletta before boarding another bus to Mdina. This bus was in a poor state, smelled strongly of urine, and the driver seemed to be driving quite aggressively while taking a route that again appeared to wander all over the island. After visiting Mdina, we needed to make our way back. The next driver was friendly and checked where we wanted to get off, which was outside the Topaz Hotel so we could get the bus back to our accommodation. However, we were dropped off in what didn't feel like a particularly safe location. The bus at that stop wasn't due to leave for another hour, and the driver wasn't willing to help. Eventually another bus arrived and we boarded that instead. The driver and the three other passengers didn't seem particularly pleased to see us, but they at least got us close to our hotel before dropping us off at a busy roundabout, which wasn't ideal when travelling with a five-year-old child. As a hop-on hop-off experience, I can't recommend it. The local buses were cheaper, the staff were generally friendlier, and the overall service felt more reliable. The Red Buses themselves were old, tired, lacked air conditioning, and at times didn't feel particularly safe. Looking back, we would have been far better off using the local bus network and planning the day ourselves rather than spending most of it being driven around distant parts of the island and tourist strips with little explanation or value. Overall rating: Poor. The few positives, such as some helpful staff members and the free child ticket, were outweighed by confusing routes, long journey times, poor vehicle condition, and an overall lacklustre experience.

via Tripadvisor

Rambos number one fan

Awesome Rambo elevated the entire experience

Response from the operator: Hello, thank you so much for your review! We're thrilled to hear Rambo made such a positive impression and elevated your experience. We'll be sure to pass along your compliments, and we hope to see you again soon!

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