
1-7 Passenger Johannesburg - Airport Transfer
Traveler rating
4.6/5
Based on 150 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is 1-7 Passenger Johannesburg - Airport Transfer worth booking?
1-7 Passenger Johannesburg - Airport Transfer is a 2-hour experience in Johannesburg, South Africa, from $39 per person. It scores 72 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.6/5 rating across 150 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 72 / 100
- Rating
- 4.6/5 (150)
- Duration
- 2 hours
- From
- $39 per person
We will track your flight (subject to flight number being provided) and will factor in any delays out of your control at no extra charge, so you can rest assured we will be there. All of our cars are maintained to the highest order and our drivers have their Professional Driver’s Permits. We take our customer’s safety and security seriously.
What you get
About this experience
We will track your flight (subject to flight number being provided) and will factor in any delays out of your control at no extra charge, so you can rest assured we will be there. All of our cars are maintained to the highest order and our drivers have their Professional Driver’s Permits. We take our customer’s safety and security seriously.
What's included
Included
- Complimentary meet & greet
- In-vehicle air conditioning
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 5 minutes before departure.
Ends at
Returns to the starting point
Ends at
Returns to the starting point
Options you can book
Standard Roundtrip Transfers
Standard Sedan Arrival & Departure Transfers Pickup included
Premium Car Arrival Transfer
Mercedes Benz, BMW or similar Arrival Airport Transfer Pickup included
Standard Departure Transfer
Standard Sedan Departure Airport Transfer Pickup included
Standard Arrival Transfer
Standard Sedan Arrival Airport Transfer Pickup included
Premium Car Departure Transfer
Mercedes Benz, BMW or similar Departure Airport Transfer Pickup included
Premium Car Roundtrip Transfer
Mercedes Benz, BMW or similar Arrival & Departure Transfers Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Citi Shuttles
Know before you go
- Wheelchair accessible
- Specialized infant seats are available
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- Baby seats to be ordered in advance for ages under 4 as required by law
Photos





What travelers are saying
Outty’s summary of the themes that recur across 150 traveler reviews. Written by us, not quoted from reviewers.
The guide
9 mentionsTravelers single out the guide as the reason the experience works.
Pace and timing
4 mentionsSeveral reviewers found the schedule tight or the day long.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
150 verified traveler reviews for 1-7 Passenger Johannesburg - Airport Transfer. Ratings and reviews provided by Viator and Tripadvisor.
Driver was on time,...
Driver was on time, courteous and very helpful with information on our accommodations. Thembo, thank you very much
Response from the operator: Thank you, Jimmy, for choosing Citi Shuttles and taking the time to review our service. We're glad your driver was on time and helpful, and we'll pass your kind words on to Thembo.
via Viator
Airport Transfer
Our driver was waiting for us on arrival. The vehicle was excellent and so clean. It was great to learn so much from our driver - thank you
Response from the operator: Thank you, Rosemary, for choosing Citi Shuttles and taking the time to review our service. We're glad you enjoyed the clean vehicle and your driver's local knowledge.
via Viator
Friendly service
Driver was waiting for me at the airport and was easy to find. Very friendly and helpful with my bags.
Response from the operator: Thank you, Kate, for choosing Citi Shuttles and taking the time to review our service. We're glad your driver was easy to find and helped with your bags.
via Viator
No backup plan when things go wrong
Unfortunately, this company does not seem to have an effective backup plan when something goes wrong, and this left us feeling very frustrated. Our flight arrived on time, and it took us around 45 minutes to collect our luggage and clear immigration and customs. However, when we exited the airport, there was no driver waiting for us with a sign displaying our name. Although the company had contacted us before the transfer, all communication was through Viator's messaging system. This meant that when we couldn't find our driver, the only way to contact the company was through Viator, which is not a real-time communication service. There is a phone number listed on Viator, but you need a local phone to call it. I also tried contacting the number via WhatsApp, but it was not connected to a WhatsApp account. After waiting for around 30 minutes, I finally received a call from the driver advising that he was on his way. The main issue was not that there was a delay, but that there appeared to be no effective way to contact the company or driver when we couldn't find each other. A reliable airport transfer service should have a clear backup process for situations like this. Based on our experience, I would not recommend using this company.
Response from the operator: Thank you for the feedback. Our driver was at the airport ahead of your arrival. That afternoon vehicles were being stopped and searched before being allowed into the terminal, which held him at the checkpoint and delayed him reaching the arrivals hall. We replied on the Viator platform as soon as your message reached us, and the driver called you directly and completed the transfer once he was through. For anyone reading this: we are contactable in real time on WhatsApp at +27 82 707 1135 and by phone on +27 21 555 2880, both monitored throughout the day, and both dialable from any country with the +27 prefix. We're sorry the start of your trip was a frustrating one, and we'd be glad to look after you again.
via Viator
Family tour in South Africa 2026
Very very informative guide. Loved the attentiveness and care the guide took throughput the tour. We had an elderly lady in our group and our guide took exceptional care of her making the entire tour memorable and perfect. Would positively recommend this tour to all.
Response from the operator: Thank you, Seema, for choosing Citi Shuttles and taking the time to review our service. We're glad your guide took such good care of your family, and we'll pass on your kind words.
via Viator
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $39 to $1,850
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 53
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Citi Shuttles, who run 7 experiences we rank across 3 cities, with an average Outty Ranking of 63.9.
See everything Citi Shuttles runsWhy this scores 72
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
1-7 Passenger Johannesburg - Airport Transfer: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Johannesburg.
How much does 1-7 Passenger Johannesburg - Airport Transfer cost?
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Prices start at $39 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Johannesburg usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does 1-7 Passenger Johannesburg - Airport Transfer take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Johannesburg is not rushed.
Is 1-7 Passenger Johannesburg - Airport Transfer worth it?
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It holds an Outty Ranking of 72 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.6/5 across 150 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Johannesburg, and how flexible the cancellation terms are.
Can I cancel or reschedule 1-7 Passenger Johannesburg - Airport Transfer?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is 1-7 Passenger Johannesburg - Airport Transfer suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book 1-7 Passenger Johannesburg - Airport Transfer?
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Around 53 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Johannesburg can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Johannesburg and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does 1-7 Passenger Johannesburg - Airport Transfer start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Johannesburg within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Johannesburg?
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On Outty we rank every Johannesburg experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Soweto and Johannesburg Exclusive Full Day Guided Tour, Ultimate Johannesburg Soweto Experience with Apartheid Museum, Full Day Ultimate Pilanesberg National Park Safari from Johannesburg or Pretoria. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Johannesburg?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Johannesburg?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in 1-7 Passenger Johannesburg - Airport Transfer?
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Included: Complimentary meet & greet; and In-vehicle air conditioning. Always check the voucher for the final list before you travel.
Does 1-7 Passenger Johannesburg - Airport Transfer include hotel pickup?
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Yes, pickup is offered for every traveler from 487 listed pickup locations in and around Johannesburg. Be ready about 5 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is 1-7 Passenger Johannesburg - Airport Transfer offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for 1-7 Passenger Johannesburg - Airport Transfer?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is 1-7 Passenger Johannesburg - Airport Transfer wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Specialized infant seats are available; Infants and small children can ride in a pram or stroller; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to 1-7 Passenger Johannesburg - Airport Transfer if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Johannesburg. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about 1-7 Passenger Johannesburg - Airport Transfer?
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Across 150 reviews averaging 4.6 out of 5, recurring themes include the guide, organization. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for 1-7 Passenger Johannesburg - Airport Transfer?
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There are 6 options to choose from, including Standard Roundtrip Transfers, Premium Car Arrival Transfer, Standard Departure Transfer, Standard Arrival Transfer. Prices and start times differ by option, so compare them on the booking screen.
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